Service Terminal Deployment How it works FAQ Order Support
Authorised Starlink installer

High-speed internet
for rural Sarawak

Starlink satellite broadband delivered, installed and supported by a local Malaysian team, from Kuching to the longhouses of the Baram.

Painting of limestone pinnacles rising from rainforest in Sarawak
Service Reliability

Reliable & resilient

Starlink provides high-speed, low-latency satellite internet with more than 99% average uptime and reliable connectivity across rural Sarawak.

Designed to endure the elements, Starlink kits can withstand heavy rain, heat and harsh winds.

All sites operational Last 90 days
Illustrative data
Sarawak · 30 sites Live
Connected Pending Inactive
Desalink Terminal Multi-site

A bird's-eye view of every site

Deploy and manage Starlink across multiple villages without the overhead. Track uptime, bandwidth and hardware status for every installation from one screen.

Service Deployment

Deployed fast

Most on-site installations are completed within 2–4 hours. Once you confirm your order, our certified technicians can usually be on site within 24–48 hours.

Complex multi-site rollouts are scheduled around your project's scope.

Desalink in numbers

99%

Average uptime across Starlink's network

2–4h

Typical on-site installation time

24–48h

From confirmed order to technician on site

7 days

WhatsApp support, every week of the year

How it works

Get started
Two engineers in hard hats reviewing site plans
Consultation

We assess your site and recommend the right plan

Step 01 No technical knowledge needed
Technician mounting a Starlink dish on a house
Installation

Certified technicians handle mounting, cabling and setup

Step 02 However remote
Technician troubleshooting a network rack on a laptop
Support

Local after-sales support, troubleshooting and plan management

Step 03 Ongoing

Engineered by SpaceX

SpaceX is the world's leading provider of launch services and the only provider with an orbital-class reusable rocket, with deep experience in both spacecraft and on-orbit operations.

Learn more at spacex.com

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Starlink in Malaysia FAQ

Questions, answered

Can't find what you need? Message us on WhatsApp

Is Starlink available in Malaysia?

Yes. Starlink is licensed in Malaysia and works across the whole country, including the interior of Sarawak where fibre and mobile coverage don't reach. All you need is a clear view of the sky.

Which parts of Sarawak do you install in?

We install across Sarawak: Kuching, Samarahan, Serian, Sri Aman, Betong, Sarikei, Sibu, Mukah, Kapit, Bintulu, Miri, Limbang and the longhouses of the Baram and Belaga. If your site is elsewhere in Malaysia, get in touch and we'll tell you what's possible.

How long does a Starlink installation take?

Most on-site installations are completed within 2–4 hours. Once you confirm your order, our certified technicians can usually be on site within 24–48 hours. Multi-site rollouts are scheduled around your project's scope.

Does Starlink work in heavy rain?

Yes. Starlink kits are built to withstand heavy rain, heat and strong winds. Very intense tropical downpours can briefly slow the connection, but service recovers on its own as the rain passes.

Can you set up Starlink for schools, clinics, plantations or multiple villages?

Yes. We plan and install multi-site rollouts and track uptime, bandwidth and hardware status for every site from the Desalink Terminal, so one team can look after dozens of locations.

What support do I get after installation?

Our local team gives you after-sales support, troubleshooting and plan management. You can reach us on WhatsApp 7 days a week, by phone Monday to Friday, or by email.

Ready to connect?

Check if Desalink is available in your area. Enter your 5-digit postcode and we'll reach out.

Enter your 5-digit postcode.

We're here to help

Call

+6012-887-1906

Mon–Fri 8am–6pm MYT
Email

hello@desalink.xyz

Response Within 24 hours
WhatsApp

+6012-887-1906

Available 7 days a week